Emergency plumbing
Leak Detection & Repair in Southampton
Water coming through the ceiling, a bill that's shot up, or damp you can't explain — we trace hidden leaks and fix them, without tearing your home apart to do it.
Get emergency help nowWater coming through the ceiling
If water is actively dripping or coming through a ceiling:
- 1 Turn off the stopcock if the source is your own supply — this stops more water feeding the leak.
- 2 Kill the electrics in the affected room at the consumer unit — water and light fittings don't mix.
- 3 Catch the water with a bucket or bowl, and move furniture and electronics clear.
- 4 A bulging, saturated ceiling can collapse under the weight of trapped water — keep everyone out of the room below.
- 5 Get in touch — fast response, typically within the hour across Southampton.
How professional leak detection works
We trace leaks using listening equipment, moisture meters and thermal imaging to narrow down the source before any floor or wall is opened up. This means we can pinpoint a leak under a slab, behind tiling or inside a stud wall with minimal disruption — no guesswork, no unnecessary digging up of floors.
Signs of a hidden leak
- Water bills that have gone up with no change in usage.
- Damp patches or discolouration on walls, ceilings or skirting boards.
- A noticeable drop in water pressure.
- Your water meter still ticking over when every tap and appliance is off.
- A persistent musty smell or patches of mould.
Repairs we complete on the spot
Once the leak is located, most repairs — a failed joint, a corroded section of pipe, a perished seal — are completed in the same visit. Where access requires opening a small section of wall or floor, we'll explain what's involved before we start, and leave the area as tidy as possible ready for any making-good.
Frequently asked questions
Is a ceiling leak an emergency?
Yes, treat it as one. A wet ceiling can weaken and collapse, and water tracking down into light fittings or sockets is a genuine electrical risk. Isolate the water and electrics where you safely can, and get in touch straight away.
Can I claim a water leak on home insurance?
Many buildings and contents policies cover sudden, accidental leak damage, though cover and excesses vary by insurer and some exclude leaks that were left unresolved for a long time. Check your policy or speak to your insurer, and keep any invoice we provide for your claim.
How do you find a leak under the floor?
We use acoustic listening devices, moisture meters and thermal imaging to narrow down the leak's location before opening anything up. This lets us target a small, specific area rather than lifting an entire floor.
Why has my water bill suddenly gone up?
A sudden rise with no change in household usage is one of the most common signs of a hidden leak — often underground, under a floor, or inside a wall. Checking whether your meter moves when everything is switched off is a quick way to confirm it before calling us out.
Found a leak — or suspect one?
Fast response, typically within the hour across Southampton. We'll find it and fix it.
Get emergency help now